1. Purpose

iHcare for Food Supplements Trading LLC operates an online platform for the sale of dietary and nutritional supplements. Our goal is to provide high-quality products to support your wellness journey. These Terms outline the rules and responsibilities for using our website and purchasing our products.

2. Code of Conduct

You agree to use our website responsibly and lawfully. You will not:

• Engage in fraudulent, abusive, or illegal activities.
• Attempt to harm, disrupt, or interfere with the website’s functionality.
• Use our services for any unintended or unauthorized purpose.

3. Not Healthcare Advice

The information provided on our website, including product descriptions, is for informational purposes only and does not constitute medical or healthcare advice. Our products are supplements, not medicines. Consult a qualified healthcare professional before using our products, especially if you have medical conditions, are pregnant, or are taking medication.

4. Product Purchases

• Orders: All purchases are subject to availability and acceptance by us. We reserve the right to refuse or cancel orders at our discretion.
• Returns: Returns are accepted as per our Return Policy, available on the website, and in compliance with UAE consumer protection laws.
• Accuracy: We strive to ensure product descriptions are accurate but do not guarantee that all details (e.g., images, specifications) are error-free.

5. Site Usage & Usage Termination

• You may use our website for personal, non-commercial purposes only.
• We reserve the right to suspend or terminate your access to the site at our discretion, including for violations of these Terms or suspected fraudulent activity.

6. Pricing

• Prices are listed in UAE Dirhams (AED) and include applicable taxes unless otherwise stated.
• We reserve the right to change prices without prior notice. The price at the time of order confirmation applies.
• Shipping costs, if applicable, will be displayed at checkout.

7. User Content and Conduct

• Any content you submit (e.g., reviews, comments) must be lawful, non-offensive, and accurate.
• By submitting content, you grant us a non-exclusive, royalty-free license to use, display, and reproduce it on our website.
• We may remove any content that violates these Terms or is deemed inappropriate.

8. Privacy

Your personal information is handled in accordance with our Privacy Policy, available on the website. Please review it to understand how we collect, use, and protect your data.

9. Consent to Communications

By using our site or providing your contact details, you consent to receive communications from us, including order updates, promotional offers, and newsletters. You may opt out of marketing communications at any time via the unsubscribe link in emails.

10. Programs

From time to time, we may offer loyalty programs, discounts, or promotions. These are subject to separate terms, which will be provided when applicable.

11. Liability Disclaimer

• Our products and services are provided “as is.” We disclaim any warranties, express or implied, to the fullest extent permitted by law.
• We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products, including but not limited to health-related outcomes.

12. Indemnification

You agree to indemnify and hold iHcare, its affiliates, and employees harmless from any claims, losses, or damages (including legal fees) arising from your use of the website, violation of these Terms, or infringement of third-party rights.

13. Copyright, Trademarks, and Other Intellectual Property

• All content on our website (e.g., logos, text, images) is owned by iHcare or our licensors and is protected by copyright, trademark, and intellectual property laws.
• You may not reproduce, distribute, or use our intellectual property without prior written permission.

14. Agreement

These Terms constitute the entire agreement between you and iHcare regarding your use of our website and services, superseding any prior agreements.

15. Severability; Interpretation

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect. Headings are for convenience and do not affect interpretation.

16. Applicable Law; Jurisdiction; Dispute Resolution & Class Waiver

• These Terms are governed by the laws of the United Arab Emirates, with jurisdiction in the courts of Dubai.
• Any disputes will be resolved through negotiation or, if necessary, litigation in Dubai courts. You waive any right to participate in class action lawsuits against us.

17. Miscellaneous

• We may update these Terms at any time by posting the revised version on our website. Continued use of the site constitutes acceptance of the updated Terms.
• Failure to enforce any provision does not constitute a waiver of that provision.

18. Contact Us

If you have any questions about this Agreement, please contact our Customer Service team.